Our personalized items are printed and created on demand, so they usually take 7 business days to process and then ship the next business day. If you need a rush order, there are faster shipping options available which would make them arrive a little faster than our usual time frame, but please remember shipping time refers to just that - the time in SHIPMENT, not the time in processing. If you need something from ordering to delivery by a certain date that is less than 7-10 days, it would be best to email us FIRST so we can ensure it will arrive by your deadline. Plan on at least 10-12 business days from the day after ordering to mailbox.We try extra hard to be quick, but everything is handmade is and we have a growing demand, so your patience and kindness is much appreciated. International shipping takes 6-10 business days minimum for transit after shipping.
We cannot be responsible for damaged or lost packages. The postal receipt will serve as confirmation of shipping, but please contact us prior to purchasing or in the notes when ordering if you'd like to purchase insurance on your USPS items as it does not come standard in USPS shipping. All US orders will have tracking.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We can usually only accept refunds or exchanges on damaged goods or non-personalized items in special circumstances. Please contact us if you have an issue you'd like to discuss, we want every Babytalk Designs customer to be a satisfied one and will do what we can to make that happen!